FAQ

FREQUENTLY ASKED QUESTIONS


  • What is your hourly rate?

    We charge $150 an hour for labor and travel charges.

  • Are you licensed in the State of Texas?

    Yes, our Texas License is #R43478.

  • When are you available to perform service on our C-arm?

    Typically, we can respond the same day you call. We also can schedule the service call for a day and time convenient to you and your facility.

  • What are your billing terms?

    We can bill you for service performed with NET 30 terms. If you choose to pay within 10 days we offer a 10% discount on the invoice.

  • What warranty do you provide for your repair work?

    We provide a one-year parts and labor warranty for all work we perform. There are exceptions; damage or misuse, natural disasters and other uncontrollable/unforeseen events – force majeure… We may also include some special exceptions in our service report(s).

  • Do you have insurance?

    Yes, we carry full liability insurance for our business and vehicles.

  • Do you offer service contracts?

    Yes, please visit our Services page for more details or call for a quote.

  • Where are you located, what parts of Texas do you provide service?

    We are based in San Antonio and typically perform service in Central/Southern Texas. We regularly perform service in San Antonio, Austin, Corpus Christi and Larado. We will perform services outside this area on an as needed basis.

  • Do you sell refurbished C-arms?

    Yes, Please visit our Sales page for more information or call for a quote.

  • Do you work on any other type of equipment?

    Our name says it best Just C-arms. We find it important to specialize, which makes it easier to provide a higher level of quality of service.

  • What type of C-arms do you repair?

    We specialize in GE-OEC C-arms but perform service on all manufactures C-arms both full size and mini C-arms. This includes, GE-OEC, Philips, Siemens, Fluoroscan, Orthoscan and many more.

  • What do you charge for a preventive maintenance?

    We charge a flat rate of $750 for full size C-arms and $450 for mini C-arms. However, if you have multiple C-arms we do provide a discount for each system.

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